What is the customization process like?

Please note Contact customer service, Ms. Adams, to send the content you need to customize and place an order after you are satisfied with the free design renderings.

  1. Select your favorite style and color (one piece minimum order), in addition to the products displayed on the product page, you can also contact customer service for more styles and colors.
  2. You will provide Ms. Adams with the printed content (picture/text), and we will design it for you online for free until you are satisfied with the service.
  3. When the printing renderings are determined, we will arrange the production. Please tell us the relevant size, quantity, and fabric process requirements.

Plus, our products have a loose fit that is comfortable for men and women and all body types. Our clothes break the conventional slim fit, get rid of the constraints and discomforts of all kinds of dressing, and let you move freely.

Washing instructions

  1. Gently wash, do not brush with a brush, so as not to damage the clothes.
  2. The washing temperature is not recommended to exceed 35°C.
  3. If the clothes need to be ironed, please iron them at a distance of 2-3CM from the clothes. The temperature is not recommended to be higher than 150℃.
  4. Please do not expose the clothes to the sun, dry them in the shade after washing, and store them flat and stacked.

Unpacking instructions

After the customer receives the printed product, it is recommended to dry it for 48 hours before cleaning. Please try to choose hand washing, which can better prolong the use time of the clothes. , open and air-dry.

About size

Due to the difference in individual body shape and the different definition standards of each manufacturer for the size, it is recommended to purchase the reference page size chart for purchase or consult customer service for auxiliary recommendations. Due to the particularity of the product, after confirming the order for customized products, it cannot be returned or exchanged because the size is not suitable. reason.

About chromatic aberration

  1. All products are taken by professional photographers. Due to lighting, display color deviation, and other reasons, the pictures may have slight color differences.
  2. Printing color difference: silk screen printing is manual color matching. The production department can only match the color according to the monitor. There may be a certain color difference in the color matching of the computer. The color requirements are more delicate. It is recommended to provide us with accurate color values ​​or physical samples.
  3. Heat transfer: Because of the color value mode of the picture, the average color value of the printer, the color cast value of the ink, the transfer rate of the heat transfer machine, and the time, temperature, and pressure of the soup painting, it may cause a slight color difference.

Invoice problem

If you need to issue an invoice, please be sure to contact our online customer service Ms. Adams or leave a message for invoicing information when placing an order: company name, taxpayer identification number, contact address, and telephone bank and account number, we will send the invoice together with the product For you, if you do not leave a message for billing information or contact the customer service website, it means that you do not need to issue an invoice by default. If you need to purchase the product, please show the purchase certificate and order, and we will re-apply for you.

What payment methods are accepted?

We use Square for payments and accept JCB, Visa, Mastercard and American Express.

Customer service

Traffic surges during big promotions, etc. If you fail to respond to your messages in time, please be patient.

When will the refund appear in my bank account?

Refunds are generally returned within 1-2 business days. The time frame depends on the payment platform issuer you use when your order is settled.